Information collected
DSIV may receive information customers provide through Shopify checkout, customer accounts, contact forms, service inquiries, email, resource downloads, and project requests. This can include name, email, order details, billing/shipping details where applicable, project notes, links, and messages.
How information is used
DSIV uses information to process orders, deliver digital products, provide licenses or resource files, respond to inquiries, support customers, maintain purchase records, improve the storefront, and complete requested services.
Shopify, apps, and payments
The store runs on Shopify. Shopify, Shopify Digital Products, payment providers, email tools, analytics tools, and other installed services may process information needed for checkout, fulfillment, fraud prevention, support, reporting, and site operation.
Cookies and regional privacy settings
The storefront may use cookies, pixels, analytics, and Shopify customer privacy controls. Available privacy options may vary by country, region, browser, device, and Shopify settings.
Project submissions
When customers send music, video, artwork, references, links, or creative briefs, DSIV uses those materials to evaluate, quote, support, or complete the requested project. Customers should not send confidential material unless a separate agreement is in place.
Customer requests
Customers may contact DSIV to ask about access, correction, deletion, or other privacy requests. Some order and transaction records may need to be retained for legal, accounting, fraud-prevention, or business-record purposes.
Policy maintenance
DSIV reviews this information as store settings, installed apps, analytics tools, email flows, markets, selling regions, and service providers change.
Service providers and processors
Customer, order, download, analytics, support, and project-submission data may be handled by Shopify, payment providers, Digital Products, email tools, analytics providers, storage services, and contractors only as needed to operate the store and requested services.
Retention and security
DSIV keeps order, license, delivery, support, accounting, fraud-prevention, and project records only as long as needed for business, legal, tax, support, and customer access purposes, while using reasonable safeguards for stored project materials.